MOP

Course Announcements

Thursday, April 10th 2008

Chapter 3 Medicolegal and EthicsView Chapter 03_110747.ppt

Monday, April 7th 2008

Schedule for Weeks 1 - 3 View Week 1 - 3 Schedule_042754.docx

Wednesday, April 2nd 2008

Chapter 1 PowerPointView Chapter 01_011535.ppt

Thursday, April 3rd 2008

Wednesday, April 2nd 2008

Please subscribe to this class so you may get updates when new lectures are posted.

Chapter 1 and 2 powerpoints with narration are uploaded here.

Course Information

  • Institution

    RTC
  • Instructor

    Donna Maher
  • Course Description

    This course is an introduction to elements of telephone etiquette, messaging, patient triaging, patient reception and scheduling, and maintaining the physical environment. Students will develop good habits such as task completion and accuracy of work. Interpersonal communications and teamwork will also be addressed.

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